Compare Replyco to Gorgias

Compare Replyco to Gorgias

Tired of paying expensive per-user and add-on fees at eDesk? Finding it difficult to get help when you need it most? Managing your customer messaging should be cost effective and easy. And that’s exactly what you’ll get at Replyco.

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Why Should I Choose Replyco over eDesk?

Easy to Use + Intuitive

Users who have switched to Replyco from eDesk tell us they love our clean, easy-to-navigate interface. While our competitors’ platforms can be somewhat convoluted and “busy,” Replyco lets you find the information you need quickly, without having to switch screens or sacrifice a robust feature set.
Dashboard view of customer support tickets from sources like Amazon, Shopify, Gmail, Facebook, Telegram, Instagram.
KI-gestütztes Kundensupport-Interface zeigt E-Mail-Antwort an eine Bestellung.

Phone, Email & Chat Support for ALL

Need some assistance? Unlike self-serve-only options from our competitors, we offer comprehensive support via phone, email and chat. And as usual, it’s available to every user at every plan level at no additional cost.

Email Automation

Customer support is the foundation of our company culture and embedded in the Replyco DNA, so you can be sure we’ll go the extra mile. We may not have every integration (yet), but we’re getting there. Just take a look at our Roadmap for an indication of our intentions to continually invest in product and feature development.