Best Alternative To Zendesk

Compare Replyco to Zendesk

Looking for a time-saving customer support software tailored for E-Commerce? Tired of paying premium rates for every team member? At Replyco, you’ll not only find a better product at a cheaper price, but an incredible support team that will always have your back.

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Why Should I Choose Replyco over Zendesk?

Made for E-Commerce

Replyco was made for e-comerce and marketplace sellers. Consolidate all of your selling channels in one inbox. View order data, tracking and notes right alongside customer messages. Plus, use email automation and customized tags to speed responses and save loads of time.
Dashboard view of customer support tickets from sources like Amazon, Shopify, Gmail, Facebook, Telegram, Instagram.
KI-gestütztes Kundensupport-Interface zeigt E-Mail-Antwort an eine Bestellung.

Phone, Email & Chat Support for ALL

Need some assistance? Worried about how to switch or set up up your new account? Unlike self-serve-only options from our competitors, we offer comprehensive support via phone, email and chat. And as usual, it’s available to every user at every plan level at no additional cost. So grab a cup of coffee and tell us what you need. We’ll take care of the rest.

Email Automation

Customer support is the foundation of our company culture and embedded in the Replyco DNA, so you can be sure we’ll go the extra mile. We may not have every integration (yet), but we’re getting there. Just take a look at our Roadmap for an indication of our intentions to continually invest in product and feature development. We want to hear from you, so don’t be shy about sharing your opinion.