Replyco Helpdesk Integration with Amazon
Amazon Buyer-Seller Messaging
Replyco’s Amazon integration helps boost your Amazon Seller Metrics by elevating customer support with intuitive message management, a single-screen view of order details, and powerful automation for strict SLA control.
Improve Amazon Seller Metrics
Manage Messages From Your Buyer-Seller Inbox
Route your Amazon messages directly into Replyco by syncing your communication preferences. Receive, organize, and reply to every inquiry from one centralized message center.
"No Response Needed" Button
Replyco’s “No Response Needed” button is a lifesaver for Amazon sellers. Stop worrying about getting penalized for messages that don't require an actual reply.
Resolve With One Click
Use the one-click resolve button to close Amazon inquiries instantly once answered. Fewer clicks mean your team moves seamlessly to the next ticket.
Amazon Auto-Responders
Deploy after-hours and weekend auto-responders with smart delays. Let buyers know their message was received—even when your team is off the clock.
Order Details at a Glance
As an Amazon seller, you can see all your customer and order data... directly within the ticket view. This eliminates tab-hopping and helps you lower your marketplace response times.
Clickable Order Numbers
Achieve strict Amazon response metrics with ease. Clickable order numbers grant instant access to full transaction details, cutting down on search times and speeding up your resolution rate.
